Sales Support Associate
2 weeks ago
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply
Our people make all the difference in our success.
Critical Tasks and Expected Contributions/Results:
Support the sales team in handling day to day escalations from intermediaries and clients in a timely manner
May accompany the sales team on customer calls to gather market insight and support sales effort.Â
Maintains sales programs by keeping customers informed about available services, supplies, prices, and new products.
Deliver high quality customer service to internal customers, clients, intermediaries and prospects by doing the appropriate and required investigation, answering queries, and resolving service issues
Provide pre-sale support in generating quotes and proposals
Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
Take ownership of quotations by ensuring internal processes are followed and deadlines are met
Identify areas of process improvements and work with respective functions in executing changes Â
Prioritizes own work and meets agreed timelines.
Key Challenges/Anticipated Changes in Environment:
Ability to foster collaboration, value others perspectives and gain support and buy-in for organizational proposals.
Liaise with internal departments, e.g. underwriting, claims teams, marketing, in line with established procedures to ensure optimum service to client.
Developmental Value of Position:
Opportunity for increased senior level exposure that includes direct sales work and assigned sales targets
Ability to work independently to achieve ambitious new business targets.
Lead the research and development of new business opportunities and products in local are.
Liaise with other Cigna worldwide offices to develop opportunities; to drive cross sell activities.
Experience/Knowledge, Education and Other Requirements:
Bachelor's Degree
2 years experience in a team environment
Certification in HI, BCP and PGI
Sales support or direct sales experience in a similar industry will be advantageous
Personal Competencies Required:
Excellent communication skills
Microsoft applications skills including Word, Excel, PowerPoint and Outlook
Able to multi-task and work under time pressure
Meticulous
Influencing and negotiation skill
Self-motivated, responsible and holds self and others accountable to meet commitments.
Operating effectively, even when things are not certain or the way forward is not clear.
Resourceful and independent
Please note that you must meet our posting guidelines to be eligible for consideration. Â Policy can be reviewed at this link.
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