Customer Service Executive

Found in: beBee S SG - 4 weeks ago

Paya Lebar, Singapore TOP PARKING PTE LTD Full time

Responsibilities

· Manage season parking customer accounts and maintain an accurate and current customer database

· Effectively communicate with season parking customers via telephone, face-to-face and written communication

· Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution

· Monitor and follow up on outstanding accounts & ensure payments are received promptly

· Communicate and coordinate with internal departments at all levels

· Analyse statistics and compile accurate reports

Job Requirements

· Diploma in Business Administration/Marketing or equivalent

· Preferably with 2 Year(s) of relevant experience in related field

· Good team player with ability to work under a fast-paced environment

· Self-motivated, resourceful, meticulous and organized

· Possess initiative and a customer-oriented attitude

· Good interpersonal and communication skills

· Well versed in Microsoft Office applications such as but not limited to excel and word

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