Snr Infra Engr, Infra Hybrid IT

4 weeks ago

Singapore Singtel Group Full time

PRIMARY PURPOSE:

  • Responsible for gathering business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. 

 

RESPONSIBILITIES:

  • Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
  • Plan, design, install, test & implement systems in accordance to specifications& service level. Where relevant, perform the necessary system programming& configuration.
  • Manage systems changes through established change request process &provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. 
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. 
  • Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. 
  • Provide systems related technical advice to customers or project team.
  • Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable. 
  • Manage budget, resources and schedule for system implementation /operation activities
  • Established facility management standards/best practices to ensure operation consistency across project/facility management teams. 
  • Evaluates internal & external business environment to develop long-term strategy for the unit/organization.
  • Advise on technology adoption based on business & technical consideration. 

 

REQUIREMENTS:

  • Educational Qualification: Degree or higher
  • 5 - 7 years of relevant experience in Infra system
  • Experienced in Windows Server 2019
  • Specialization in Wintel operation system platforms
  • Knowledge and experience in Windows Server OS administration such as Active Directory, DNS, Databases (Oracle, MySQL, MS SQL), security configuration and patching, and Backup/Restore

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