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📞Customer Service Admin📞WEST SIDE 📞5.5 WORK DAY📞
4 months ago
Location: 48 Pandan RoadWorking Days: Mon - Sat (5.5 days)
Working hours: 7am - 4pm | 7am - 12pm
Scope:
- Manage incoming phone calls and emails
- Identify and assess customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions or alternatives.
- Entry of Data into the system for record keeping purposes
Requirements:
- Proficient in Excel
- Customer service oriented