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Software Engineer, Virtual Intelligent Chat Assistant

5 months ago


Singapore Government Technology Agency Full time
The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies.

Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

We are looking for a MERN stack full-stack developer to help design and build our next-generation Chatbot Platform (VICA).

VICA (Virtual Intelligent Chat Assistant) is GovTech's next-generation Chatbot/Virtual Assistant/Conversational AI SaaS cloud platform. It will serve as the platform to enable the tech refresh of all 90+ existing Ask Jamie govt agency chatbots. VICA will also leverage Machine Learning/AI technologies to perform advanced analytics on chatbot content, to improve the citizen experience when interacting with govt agency chatbots.

Projects will involve building chatbots and and chatbot platform front-end and back-end components, developing integrations with 3rd party components, and developing and consuming SOAP/REST web services.

What you will be working on: Developing and maintaining server-side network components. Ensuring optimal performance of the central database and responsiveness to front-end requests. Collaborating with front-end developers on the integration of elements. Designing back-end services for various business processes. Developing and maintaining client-side frontend components. Collaborating with product owners, designers and other developers on the integration of elements. Developing high-performance applications by writing testable, reusable, and efficient code. Implementing effective security protocols, data protection measures, and storage solutions. Running diagnostic tests, repairing defects, and providing technical support. Documenting Node.js processes, including database schemas, as well as preparing reports. Recommending and implementing improvements to processes and technologies. Keeping informed of advancements in the field of Node.js development. Keeping informed of advancements in the field of JavaScript frontend development, especially React, Redux and etc Our technology stack is based on MERN (MongoDB, Express, React, Node.js), with Python for our ML components We use Kubernetes and Docker for CI/C REST APIs Infrastructure running on Cloud (AWS) What we are looking for: 5+ years of relevant experience Expertise with JavaScript, TypeScript, Node.js, Express.js Experience with Python or Golang is a bonus Working experience in back-end development and various frontend frameworks, e.g. React.js, Storybook, MUI and etc Expertise in architecting scalable and reliable cloud-based software solutions Experience with Python backend frameworks like FastAPI and Flask is a bonus Knowlwdge in web technologies like WebSocket or WebRTC is a bonus Working experience with agile teams Working experience in automated software testing Working experience with cloud platforms such as Amazon AWS, Google Cloud Platform (GCP) or Microsoft Azure Working experience developing and integrating with SOAP/REST APIs Working experience with DevOps and CI/CD Working experience with Google Dialogflow is a bonus Working experience with other Chatbots/ML/NLP is a bonus Works well as part of a team in a fast-paced, startup-like environment Excellent communication and organizational skills