Trainer (IT / 5days / Islandwide)
1 month ago
Job Description:
- Primary Classroom Trainer for multiple applications
- Maintains the physical classroom spaces to make sure they present a professional and friendly environment.
- Responsible for training materials upkeep, making sure that everything is ready and available when end users come to class.
- Work with different skill levels of adult learners
- Manage training schedules
- Conduct user needs assessment and evaluate knowledge retention
- Assist in the creation of tools to make the process more efficient and accurate
- Protects data integrity and validity
- Follows policies and procedures to respect the internal or external client’s expectations
- Comply with company policies regarding attendance and dress code
Additional Requirements:
- Ability to collaborate with management team
- Ability to meet deadlines on a recurring basis
- Ability to report training data to relevant authority, using provided tools
- Ability to travel to client site as needed
- Ability to stand for prolonged periods of time in the classroom
- Self-motivated, detail-oriented, problem solver
- Working knowledge of voice recognition software
- Demonstrate the ability to work independently or in a team environment
- Ability to collaborate with team lead or principal trainer to troubleshoot application problems or training and implementation challenges
- Prepared to innovate by employing tools to enhance the end-user learning experience
Qualifications:
- Bachelor's Degree preferred (Computer Science, Information Technology or related)
- Strong desktop tool usage including Word, Excel, E-mail and PowerPoint
- Effective presentation and classroom management skills
- Effective oral, written communication and follow-up skills
- Minimal implementation and/or support experience.
- Strong interpersonal relationship skills
- With ACTA / ACLP certificate
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