Admin Officer cum Receptionist

Job description

This full-time position requires a candidate who can work independently to administratively support a well-established team in a group mental health practice in the Orchard Road area.

The company provides supportive mental health services in an international environment, both to the expatriate and local community and within the region.

Expected salary: $2,000 to $2,500

Responsibilities:

• ·         Serve as the “face” of the company with excellent written, verbal, and face-to-face communication skills in standard English
• ·         Manage reception area and receive clients daily
• ·         Liaise communication between counsellors and clients from both local and international backgrounds through multiple channels (phone call, email, WhatsApp)
• ·         Handle appointment bookings and cancellations
• ·         Administer and process client intake forms and keep information in the client database up to date while maintaining client confidentiality at all times
• ·         Invoice clients and collect payments, including from insurance companies
• ·         Prepare monthly invoices and financial documents for payroll
• ·         Coordinate workshops (liaise with the speaker, register participants, collect payments, prepare presentation materials, promote workshops)
• ·         Open and close the office each day of work
• ·         Reconcile daily nets and credit card payments
• ·         Maintain basic organization and cleanliness of office space
• ·         Routine office administration and other duties as assigned

Requirements:

• ·         Expected salary: $2,000 to $2,500
• ·         Possess Singaporean Citizenship/PR or valid Work pass*
• ·         Fluency in English
• ·         Can work 5 days a week including one Saturday
• ·         Able to commute daily to Orchard Road
• ·         Strong administrative and organization skills, able to prioritize and move between multiple tasks in a fast-paced environment
• ·         Strong interpersonal and communication skills, able to speak and write with a high degree of customer service etiquette
• ·         Fast learner, able to adapt to new situations and pick up new skills quickly
• ·         Mature ability to handle situations involving high emotions
• ·         Strong attention to detail in both language and numbers
• ·         International background or experience dealing with expat communities
• ·         Proficiency with computer usage such as Microsoft Office, Excel, and other automated scheduling and billing portals

*Work pass sponsorship may be partially supported for excellent applicants

To apply, please send a cover letter and CV to: connect@intlcounselling.com

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 22 April 2024
• Expected salary: $2,000 - $2,500 per month