Information Technology

3 weeks ago

SG Singapore Airlines Full time
Information Technology - Scrum Master (Digital Ops) Job Description

The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing key business processes in Airline Operations – covering Cabin Crew, Pilots, Ops Control and Safety business units. The candidate will work on building and managing IT solutions across a spectrum of technologies – from mission critical systems to mobile apps - founded on an end-to-end process design, a data-driven, digital mindset and delivered using Agile [...] successful candidate will join the Operations & Enterprise (Flight Management) department in SIA Information Technology Division.

 

Key Responsibilities include:

  • Engage business stakeholders to understand their requirements.
  • Propose IT solutions that meet business objectives, digitalize key operational processes and drive digital ops.
  • Build and manage IT solutions to transform airline operations in line with the Ops Digital Roadmap.
  • Work with technology, business units and relevant functional managers to ensure that IT solutions are aligned to the digital Enterprise Architecture and IT Application roadmap.
  • Manage the overall delivery of the product backlog based on Agile methodology. Track and improve product metrics and report to BU steering committees.
  • Ensure prompt resolution of IT issues and minimize impact to airline operations.
  • Monitor the technology roadmap for periodic upgrades and work with respective business users to implement changes required.
  • Track and identify innovative applications and technologies for potential adoption by business.
  • Any relevant ad-hoc duties.
  • This is an individual contributor role.

 

Requirements

  • Degree in Information Technology or related fields.
  • Must be a Certified Scrum Master.
  • Minimum 3 years of relevant experience with proven track record in IT project delivery and Vendor Management based on Agile methodologies.
  • Proven problem-solving, communication and troubleshooting skills.
  • Ability to work independently as well as collaboratively as part of a highly-skilled team.
  • Prior experience in designing and / or building software products will be preferred.

 

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

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