IT Systems Engineer

Found in: beBee S SG - 3 weeks ago

Singapore Singtel Group Full time

Responsibilities:

  • Provide onsite maintenance support, including troubleshooting, corrective and preventive maintenance to NCS maintenance customers
  • Provide remote maintenance support
  • Perform firmware updates
  • Provide onsite/remote standby as and when if required
  • Installation support for servers and storage system
  • Knowledge of System OS 
  • Meet contractual SLAs
  • Assist to monitor and propose spares requirement/replenishment
  • Liaise with multi parties, such as customers, OEM, vendors, NCS PM and sales etc.
  • Provide incidents reports
  • Update case report promptly and accurately

 

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 3 years experience as an IT System and Maintenance Engineer or similar role.
  • Strong knowledge of IT systems, including hardware, software, networking, and security principles.
  • Experience with system monitoring and diagnostic tools.
  • Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies.
  • Excellent troubleshooting and problem-solving skills.
  • Strong attention to detail and ability to work independently.
  • Good communication and interpersonal skills.
  • Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a plus.

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