Operations Administrator

Key Responsibilities:

- Invoice Processing: Accurately process and manage invoices to ensure timely payments.

- Customer Communication: Respond to phone calls and emails from customers, providing clear and helpful information.

- Customer Redirection: Redirect inquiries to appropriate departments when necessary to ensure efficient resolution.

- Order Monitoring: Track customer orders and monitor sell-through rates to maintain continuous stock availability.

- Inventory Management: Order and manage supplies to ensure operational efficiency.

- New Account Setup: Handle the onboarding process for new accounts, including establishing payment and logistics terms.

- Coordination with Teams: Collaborate with various teams to meet delivery schedules and minimize credit risks.

- Order Processing: Process orders within the agreed credit limit and manage backorders and forward orders effectively.

- Customer Support: Provide top-tier customer service to support Key Account management throughout the order-to-delivery process.

Role Requirements:

- Strong communication skills and meticulous attention to detail.

- Experience in sales account management and customer service is preferred.

- Proficiency in analytical, numerical, and Excel skills.

- A commercial mindset focused on identifying and implementing effective solutions.

Salary up to $2,800.00 depending on experience and qualification

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning
• 1 year of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 01 November 2024
• Expected salary: $2,600 - $2,800 per month