Facultative Reinsurance Claims Technician

3 weeks ago

Singapore Guy Carpenter Full time

Guy Carpenter is seeking candidates for the following position based in the Singapore office:

Facultative Reinsurance Claims Technician

What can you expect:

  • Work with reinsurance professionals with experience and technical knowledge within major or commercial lines of business

  • Be part of a global business that works with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk

  • Gain significant experience of working within a technical capacity for a broker

What is in it for you?

  • Be part of a reputed and recognized brand in the industry by working with and learning from industry leading experts in the field

  • Unprecedented opportunity to meaningfully impact our clients and make a difference

  • Access to Employee Resource Groups that provide mentorship and development opportunities

We will count on you to:

  • Manage claims for assigned geography/clients - log and process client claim notifications within strict time frame and inform the markets of those losses

  • Perform duties to support client base. This includes transactional processing, follow-ups in securing reinsurance recoveries, collateral, and timely and accurate system entry of all assigned client activity

  • Ensure assigned tasks are actioned accurately and in a timely manner ensuring Service Level Agreements (SLAs) are adhered to

  • Promote, build, and maintain relationships with Brokers, Clients and Markets

  • Utilize system tools to manage all transactions, ad-hoc reporting, payment of funds and management and transactional processes in an efficient and compliant manner

  • Ensure thorough checking of all contract placement for the risk (co-insurers, retro covers, policy cover, T&Cs) and seeking more information from the Client as necessary

  • Review and respond to queries from markets on active losses

  • Verify the cash calls against reports and supporting documents, get markets agreement and process on system to generate and send out invoices to markets

  • Actively follow up on payments based on monthly reports shared by finance

  • Review claims statistics during renewals and outstanding claims statistics sent by markets

  • Promote new process improvement ideas leveraging technology solutions

What you need to have: 

  • Prior experience working in a technical role within the reinsurance industry as a claims technician

  • Successful management of workload, with ability to manage expectations of clients and brokers

  • Ability to engage, influence and negotiate with clients, market contacts and colleagues in a professional manner

  • Strong communication skills, both written and verbal

  • Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint)

What makes you stand out:

  • Highly motivated and meticulous

  • Strong creative problem-solving and analytical skills

  • Ability to multi-task and work well under pressure

  • Ability to work independently as well as within a team

  • Prior experience as claims/premiums technician in a reinsurance broking set-up

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,500 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people. The companyâs 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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