Operational Risk Manager, Singapore

4 weeks ago


Singapore ING Full time

Governance & Advice

  • Maintain the NFR framework and manages it as a basis for operational activities.
  • Advise 1LoD on Non-Financial Risk framework matters.
  • Consult, advises and supports 1LoD on Non-Financial Risk set-up, procedures and measures.
  • Challenge, advises and helps 1LoD in the field of Non-Financial Risk queries and the application of various Non-Financial Risk aspects within daily operations.
  • Identify and monitors relevant developments in the field, both within and outside the organization, and incorporates findings in policy and procedures.
  • Support running of local Non-Financial Risk Committee chaired by Country Branch Manager where applicable.

    Risk Identification & Risk Assessment

    • Identify risks in conjunction with management and the 1LoD, with due regard for the interests of parties involved (bank, customer, third parties).
    • Investigate risks and events, conducts desk research, researches individual cases and makes an analysis. Helps prioritize risks and performs assessments in conjunction with management.

      Risk Mitigation & Risk Awareness

      • Guide and support 1LoD in the creation of an implementation risk mitigation plan.
      • Communicate policy and guidelines to management and employees.
      • Encourage risk awareness and a sense of responsibility among management and employees in relation to Non-Financial Risk.
      • Advise and assist in the implementation of new and updated Non-Financial Risk policy, procedures, and measures.
      • Point of contact for the reporting of and for queries relating to Non-Financial Risk events and issues.

        Monitoring and Reporting

        • Check that the 1LoD is complying with Risk Appetite, and that Operational Risks are being managed and escalated where necessary.
        • Monitor progress in Risk Mitigation activities, create reports and feed back to management of the business unit, second line and Operational Risk functional line.
        • Support running of Local Non-Financial Risk Committee chaired by Country Manager.
        • Requirements
          • Minimum 10 years’ relevant Non-Financial Risk / Operational Risk relating to and Risk Analytics experience preferably in financial institution
          • Experience in specific Operational Risk domains e.g. Outsourcing, Payment, Fraud, Financial /SOX reporting, Personal & Physical Security.
          • Degree or above with major in Accounting, Finance, Economics or related discipline.
          • Experience in Wholesale Banking products, processes, and controls
          • Familiar with risk event management, issue management, risk assessments, internal control testing methodologies, Key Risk Indicators, scenario analysis, risk analytics and reporting
          • Ability to analyze, collate and understand the business requirements
          • Strong organizing and project management skills
          • Ability to lead and drive projects and initiatives
          • Self-motivated, proactive, and able to work on own initiative
          • A strong team player with good interpersonal skills who is able to work well with others
          • High proficiency in spoken and written English


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