![Hallyu Hair](https://media.trabajo.org/img/noimg.jpg)
Customer Service/ Receptionist
1 week ago
About Us
Join our team Hallyu Hair Salon, part of a well-established beauty and wellness group, and a vibrant hair salon that provides top-quality haircuts, styling, and hair care services to a friendly and loyal clientele. We are seeking a passionate and organized customer service representative to join our team and play a key role in creating a welcoming and positive experience for every guest.
Contact WhatsApp +xxxxxxx (Nora)
Responsibilities
- Be the first point of contact: Greet guests warmly and professionally, both in person and over the phone.
- Schedule appointments: Efficiently manage the salon's appointment calendar, booking appointments via phone,email, or online booking system.
- Provide exceptional service: Answer guest questions about our hair care services and products, offering recommendations and information.
- Maintain a welcoming environment: Assist in keeping the reception area clean, organized, and stocked with refreshments for guests.
- Process payments: Collect payments for services rendered, following all company policies and procedures.
- Support the team: Collaborate with stylists and other staff members to ensure a smooth and efficient operation.
Preferred Qualifications
- High school diploma or equivalent preferred.
- Minimum of 1 year of experience in customer service.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in basic computer skills, including experience using appointment scheduling software a plus.
- Positive attitude, with a passion for the beauty industry preferred.
- Bilingual is an added advantage.
Benefits
- Opportunity to work in a fun and creative environment.
- Learn about the hair care industry and gain valuable customer service experience.
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