Supply Chain Operations Coordinator

Found in: beBee S SG - 1 month ago

Singapore Richemont Full time

Want to join the Cartier team to assist in developing Cartier’s business activities and achieve SEA’s objectives in Supply Chain Sales & Operations activities?

 

Reporting to the Supply Chain Manager, join us NOW as Supply Chain Operations Coordinator for Fragrance & Accessory

 

 

HOW WILL YOU MAKE AN IMPACT?

 

Order and Stock Allocation

  • Liaise with boutiques and partners to achieve sales objectives: sales order taking & input in systems.
  • Collaborate with supply and demand team/Fragrance team to ensure accurate allocation and/or implementation stock and timely delivery of stock / sizing.
  • Propose and allocate efficiently stock to each account according to availability & launch calendars.
  • Monitor and manage incomplete orders such as boutique’s open/pending orders and wholesale’s backorders.
  • Support on enhancing stock rotation up to HQ’s standards and follow-up on action plan as necessary.
  • Assist the team for business requirement.

Stock Inquiries

  • Manage in a timely manner all product inquiries (stock request, customer firm orders, lead-time, price…) requested by boutiques & external partners by coordinating with Regional Supply Chain team for regional stock availability and oversee a delivery timeline ensuring goods are to arrive in respective to clients need.
  • Management of all stock requests via stock transfers, order from HQ, staff purchase or special sales.

Shipment and Returns

  • Organize daily/weekly/monthly shipments among all networks, while ensuring smooth and fully compliant (export) conditions by liaising with all stakeholders as necessary (distributors, merchandising, logistic, finance)
  • Coordinate and keep close track of inbound returns (defective, discontinued, buy-back), aftersales services, exchange etc …
  • Handle and keep track of quality issues of products: to report defective cases, to manage the return and destruction of defective stocks.

System Support

  • SAP & Booster Key User: Test and participate to all SAP & Booster upgrades
  • Direct MDM issues to Regional and Central team
  • Inform teams - internal & external on any system/application updates and keep users list up to date for each application (BI, SAP, Booster, Booster Services, Set for you…)
  • Monitor and ensure strict alignment of inventory declaration in various systems (Booster / SAP / BI / Partner database)
  • Support to create and update weekly/monthly/yearly Stock reports: Inventory level, Sales through, Stock rotation, MDS fulfilment rate, aging report.
  • Assist Supply Chain Manager on projects.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • You have at least 1 - 3 years of experience in supply chain or related functions with handling of a wide SKU base and network in retail industry, luxury field is a plus
  • Strong quantitative analytical skills & computer savvy.
  • Self-motivated, quick learner, result oriented, positive attitude, ability to plan and prioritize and able to work under pressure.
  • Good communication and collaboration with cross-function.

HOW DO WE KEEP YOU SIMILING?

  • A great opportunity to assist, develop, and achieve Singapore business objectives in terms of supply chain activities.
  • This role will also help to strengthen your knowledge of luxury whilst enhancing your expertise in supply chain.
  • Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US

  • After being shortlisted, you will meet with Richemont Talent Acquisition team member to get to know YOU.
  • You will then meet with Cartier’s HR Manager to assess your fit to this role and to give you a preview as well an overview of the team dynamics and company culture.
  • Finally, you will meet with Cartier’s Regional Supply Chain Manager to find out more about how we operate and for you to ask questions about the business and the Maison.
  • If you are the successful candidate, discover and immerse yourself in the beautiful world of the Maison Cartier

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