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Application Management Specialist
4 months ago
Roles/Responsibilities
- Up to 9 years of IT experience & 5+ Years in banking/financial services industry. Knowledge on Consumer Loans applications is preferred.
- Possess good knowledge on 3 tiers-architecture application to:
- Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
- Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
- Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
- Be able to conduct application capacity planning and perform performance tuning.
- Be able to participate/conduct regular DR simulation/live DR exercise.
- Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.
Core Skills:
- OS: Unix/Linux platform/Window
- DB: MS SQL and Oracle
- App/Web server: WebLogic/IIS
- Middleware: MQ, Kafka, CD/SSH, JBOSS
- Programming Language: Java, .NET shell script, PL/SQL
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