FULL - TIME CLINIC ASSISTANTS (Island-Wide Required)

Found in: beBee S SG - 2 weeks ago


Singapore QUALITAS HEALTHCARE PTE. LTD. Full time

JOB SUMMARY

The Clinic Assistant plays a crucial role in supporting the efficient operation of a healthcare clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.

DUTIES & RESPONSIBLITIES

Patient Interaction / Patient Care Assistance:

  • Communicate effectively with patients, families, and visitors upon arrival and leaving.
  • Direct patients to examination rooms and prepare them for the healthcare professionals (doctors).
  • Assist with basic medical procedures, such as measuring vital signs, as per training and guidelines.
  • Provide information and instructions to patients regarding tests, medications, and follow-up care.
  • Efficiently schedule appointments and manage the appointment calendar.
  • Answer phone calls and address patient inquiries.
  • Collect and verify patient information, including insurance details.

Administrative Support:

  • Maintain patient records and ensure accuracy of information.
  • Assist with the completion of necessary forms and paperwork.
  • Handle billing and insurance claims as directed.
  • Manage electronic and paper filing systems.

Clinic Coordination and Communication:

  • Able to corresponds between patients and healthcare professional (doctors) if required.
  • Work in a team, displaying teamwork spirit to ensure smooth workflow.
  • Ensure the cleanliness and organization of the clinic space.
  • Order and manage inventory of office and medical supplies.

REQUIREMENTS

Educational Level:

  • Min. N Levels, O Levels / NITEC, Higher NITEC etc.

Experience:

  • Prior experience in a healthcare or administrative role will be an advantage.
  • Having knowledge on “HealthierSG” or other health programmes are a bonus.
  • On-Job-Training guidance will be provided for new hires without experience.

WORKING DETAILS

  • Able to work 5.5 days and night shift based on the clinic operating hours
  • Comfortable travelling to clinics when required to support the clinic operations.

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