Tim Hortons: Store Manager

Found in: beBee S SG - 1 month ago


Singapore TIM HORTONS Full time

Join Tim Hortons as a Store Manager and be part of our exciting brand launch in Singapore

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, that offers premium coffee blends, freshly baked goods and sandwiches. We are committed to create a welcoming environment that celebrates diversity and inclusion.

Job Responsibilities

  • Oversee daily operations - includes inventory management, ordering, store organization and cleanliness
  • Source, hire and onboard new employees. Coach for performance and address employee grievances
  • Build a positive store culture that fosters teamwork and collaboration
  • Plan and schedule shifts to ensure optimal store staffing
  • Champion service excellence with the team. Role model and train employees to deliver great customer service
  • Maintain rigorous quality control according to standards. Monitor product quality and consistency. Conduct regular store inspections to ensure compliance with regulations
  • Drive sales and marketing initiatives to attract and retain customers. Lead team to promote limited-time offers, events and loyalty programs
  • Prepare and manage store budget, monitor expenses and revenue. Review financial reports, propose and implement sales strategies
  • Organize and deliver training to improve employees’ product knowledge, skills and service standards

Role Requirements

  • At least 05 years’ experience in the service industry with at least 3 years’ experience in a similar store managerial role
  • Leadership experience in store operations, building effective teams and coaching for performance
  • Basic understanding of financial management and budgeting
  • Knowledge of local employment regulations, health and safety standards
  • Willingness to work in a fast-paced environment and adapt to changes
  • Willingness to engage in shift work, which includes work on weekends and PH

Tim Member Benefits

  • 5-day work week
  • Health and medical coverage
  • Employee discount
  • Store performance incentives
  • Career development and progression pathways

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