Jobs: call agent

Job DescriptionWe are seeking Call Center Agents to handle inbound and outbound customer interactions across multiple support channels. This role requires strong communication skills, empathy, and the ability to remain calm while resolving enquiries, complaints, and time-sensitive situations.Key ResponsibilitiesHandle inbound and outbound calls, emails, and...

In this role as a Call Centre Agent, you will assist the Call Centre Manager and Team Leads to achieve the desired service levels and quality targets. This includes the delivery of excellent customer experience and professional handling of all incoming customers’ enquiries across the full range of The Learning Lab’s services and...

Call Centre Agent (Public Service Hotline) | Up to $3,000 Be the first point of contact for the public on essential service matters HighlightsUp to $3,000 + Taxi claim for late shifts5-day rotating shift (includes weekends & PH)Transport provided from Serangoon MRTAbout the RoleWe are hiring 4 Call Centre Agents to support a public service hotline,...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

Job PurposeThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center...

As a Call Centre Agent, you'll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Addressing guest concerns and providing information about hotel services, amenities and policiesHandling all internal and...

JOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center...

Highlights:Health insuranceDental reimbursementAWS + Performance BonusFriendly environmentOffice next to Havelock MRT Station (TE16)DescriptionManage all inbound and outbound calls in a timely and professional mannerAttend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)Handle customers' complaints via phone or...

Office Hours Call Centre Agent Mon - Friday, 830am - 6pm Salary up to $3000 + Incentives Location: East Our client is one of the largest third party call centre. Currently they seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective...

**Remuneration Package**: - Salary: from $1,900.00 to $2,400.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances) **Responsibilities**: - Answer inbound calls and provide information pertaining to queries, complaints & feedback - Manage & resolve customer’s complaints & feedback - First...

Location: AljuniedResponsibilitiesHandle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detailFollow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service...

NITEC qualification is must Location - Bedok and NCS Hub(AMK). 1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of...

NITEC qualification is must 1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted...

**RESPONSIBILITIES**: - Collection of over-due accounts via phone calls - Reminder call to customer for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and accounts monitoring - Update and maintain the credit collection system - Any other ad-hoc duties as assigned **REQUIREMENTS**: - Degree of any...

Key Responsibilities:Handle inbound and outbound calls from customersProvide accurate information about products and servicesResolve customer inquiries, complaints, and issues in a timely and professional mannerUpdate customer records in the databaseMaintain high customer satisfaction levels by offering friendly, efficient serviceAchieve personal and team...

Wir sind ein international tätiges Unternehmen der Druckindustrie. Mit mehr als 120 Mitarbeitern bearbeiten wir täglich Ihre Aufträge an verschiedenen Produktionsstätten. Vom Auftragseingang in unserer Verkaufszentrale Dernbach bis hin zum Versand in unserer Produktion Großschirma - die komplette Abwicklung liegt in den Händen von qualifiziertem...

Location: Aljunied ShiftMondays to Fridays from 9.00am to 5.00pm4-5 working days per weekResponsibilitiesHandle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of...

Location: Aljunied Shift:Mondays to Fridays from 9.00am to 5.00pm4-5 working days per weekResponsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detailFollow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of...