Jobs: responsable call center

Job DescriptionWe are seeking Call Center Agents to handle inbound and outbound customer interactions across multiple support channels. This role requires strong communication skills, empathy, and the ability to remain calm while resolving enquiries, complaints, and time-sensitive situations.Key ResponsibilitiesHandle inbound and outbound calls, emails, and...

Position: Call Center Manager Salary: up to $7,000 (Dependent on Experience)Responsibilities:Report to the Senior Leadership team, ensuring holistic Service Level attainment across assigned metricsManage a team to achieve operational objectives through workforce planning, KPI setting, execution, and contingency planningDevelop strategic plans to optimize...

Summary:Competitive salary with performance incentivesOn-the-job training and career progression opportunitiesSupportive and professional work environmentJob Scope:Handle inbound and outbound customer calls professionallyRespond to customer inquiries promptly and provide solutionsRecord customer interactions, feedback, and complaints accuratelyFollow up to...

This is a call center for a medical specialist clinic. Will need a professional that can provide friendly and helpful customer service Key Responsibilities: - Answering Patients Inquiries on phone and on whatsapp. - Professionally respond to phone calls from patients and potential patients, addressing their questions and concerns. - Scheduling Appointments...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service /...

Wir sind ein international tätiges Unternehmen der Druckindustrie. Mit mehr als 120 Mitarbeitern bearbeiten wir täglich Ihre Aufträge an verschiedenen Produktionsstätten. Vom Auftragseingang in unserer Verkaufszentrale Dernbach bis hin zum Versand in unserer Produktion Großschirma - die komplette Abwicklung liegt in den Händen von qualifiziertem...

We are looking for a confident and articulate Call Center Representative to contact our existing clients, follow up with them, and book appointments. The role requires a solid sales foundation and the ability to build rapport, guide conversations, and encourage clients to visit, all in a professional and friendly manner.Responsibilities:• Contact existing...

Key Responsibilities:Handle inbound and outbound calls from customersProvide accurate information about products and servicesResolve customer inquiries, complaints, and issues in a timely and professional mannerUpdate customer records in the databaseMaintain high customer satisfaction levels by offering friendly, efficient serviceAchieve personal and team...

NITEC qualification is must 1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted...

NITEC qualification is must Location - Bedok and NCS Hub(AMK). 1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of...

Job Description Job Description & RequirementsPosition : Call Center OperatorWork Location : Jalan BaharWork Days & Time : Shift work – 2 days' work and 2 days off (1st Shift – 10 am to 10 pm and 2nd Shift -10 pm to 10 am)Role and Responsibilities:To manage feedback received on alleged Tobacco / Vape related offences via specific hotlines and...

**Responsibilities**: - Handling outbound calls on payment related to hospital bills - General customer service duties **Job Requirements**: - Good interpersonal, communication and written skills - Proactive, committed and self-motivated - Positive team player who is also able to work independently - Chinese speaking requried. **Job Types**: Full-time,...

Mon-Fri, 8.45am - 5.15pmBasic up to $3,500Permanent - Long Term Career StabilityOur client is a well-established MNC providing consumer electronics, office automation, and business solutions to corporate and retail customers in Singapore. Our customer service team plays a key role in ensuring a positive customer experience across sales, service, and...

We are looking for a dynamic Customer Service Manager (Call Center) to lead our customer engagement operations. This role is responsible for managing inbound and outbound contact center activities, ensuring exceptional customer experience, and driving operational excellence through effective leadership and process optimization. Key Responsibilities Oversee...

We are looking for a dynamic Customer Service Manager (Call Center) to lead our customer engagement operations. This role is responsible for managing inbound and outbound contact center activities, ensuring exceptional customer experience, and driving operational excellence through effective leadership and process optimization. Key Responsibilities Oversee...

Customer Relation Officer (Call Center External) Job Openings Customer Relation Officer (Call Center External) About the job Customer Relation Officer (Call Center External) The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and...

Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances)ResponsibilitiesAnswer inbound calls and provide information pertaining to queries, complaints & feedbackManage & resolve customer's complaints & feedbackFirst contact resolution of all cases handledProject a...

A leading customer service organization in Singapore is seeking a Customer Service Manager (Call Center) to lead operations and enhance customer engagement. In this pivotal role, you will oversee daily operations, ensuring that service levels and KPIs are consistently met. Strong leadership, analytical abilities, and a focus on continuous improvement are...

Remuneration Package:Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances)Responsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedbackManage & resolve customer's complaints & feedbackFirst contact resolution of all...

Manager (Customer & Call Center Operations) Job no: 512166 Work type: Full Time Location: Singapore Responsibilities Manage daily running of frontline services at counter and call centre as well as manning of institutional e-mails. Some of the duties include staffing and resource planning, daily briefing, monitoring and improving service...